Help center › Getting started

Ask clients for reviews

An automatic email after each appointment or order, and you choose which reviews go on your page.

In Inbox → Reviews, turn on Ask clients for a review and choose when: 1 hour to 3 days after the appointment ends. For orders, we ask after payment, or 5 days after you mark a posted item as sent.

Each client gets one short email with a private link. They pick 1 to 5 stars, write a few words, choose the name to show and whether you may show it. We never ask the same person twice within 90 days, and not for appointments you imported.

New reviews wait in Reviews. Add to my page puts one at the top of your Testimonials block (made for you if you don't have one) in your draft: publish to show it. Don't show keeps it just for you. A client who asked for privacy can't be shown.

Tip: Reviews shown on your page must be real. Never edit what a client wrote or add reviews of your own.

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