A payment failed
What happens and how to fix it.
We email you if a payment fails. Go to Settings → Plan and billing → Manage billing to update your card.
If the payment isn't fixed, your account moves to Free. Your page stays online.
Help center › Plans and billing
More in Plans and billing
- Invite a business, get free monthsYour invite link earns free Starter months for every business that pays.
- Invoices, failed payments and refundsWhere to find your invoices, what happens when a payment fails, and how refunds work.
- Plans and the free trialWhat's free, what the trial includes, and what happens after.
- Change or cancel your planUpgrade, switch between monthly and yearly, or cancel.
- AI edits and top-upsHow many AI edits you get, and adding more.
Still need a hand?
Send us a message from the app. We'll see your account and page, so you don't have to explain where to look.
Contact supportCan't sign in? Email support@nexopages.com.